• Created local installation of plugandplaysm.com and usefully added dynamic header image for home page.

• Developed the dynamic header image on the homepage

• Created c9.sblik.com
• Began developing the homepage
• Created memberships
• Researched options for automation of sign-up between the sales page and the actual website
• Created workflow diagram for cloud 9
• Completed homepage for cloud 9 without most images
• Added yearly social media scheduling tool membership to plugandplaysm.com
• Edited monthly social media scheduling tool’s price in plugandplaysm.com
• Created a page to display both options for the social media scheduling tool
• Modified links to the social media scheduling tool in the website to include a yearly subscription

• Used Zapier to successfully trigger workspace and user creation in plugandplaysm.cldportal.com following the form submission from c9.sblik.com
• Linked the purchase of memberships to the workspace creation form following the purchase
• Improved the look of the registration forms
• Added images to the homepage
• Tested payment process to setting up workspace

• Meeting with Anna to review Cloud9Creator.com
• Edits to the website home page

Met with Anne to discuss changes to Plugandplaysm.com

• Reworked Social Media page layout and styling
  • Added Video packages to Social Media page
  • Removed Video packages page
  • Updated Social Media package descriptions
• Created the ‘What are you looking for?’ page
  • Created the ‘Which Solution is Right for You?’ page
  • Created the ‘We Create The Content And Post It For You’ page
  • Created the ‘We Create Content & YOU Schedule the posts’ page
• Checked Privacy and Terms of Service page, removed Terms of Use page

• Met With Anne to discuss changes to PlugandPlaySM.com
• Made requested updates to “Sample Work” page
• Made new “Social Media Packages” page live
• Made “Home” page videos smaller
• Edited Heading styling on pages
• Made requested changes to “What are you looking for?” page

• Implemented Accept terms and conditions pop-up for Social Media subscription signups
• Changed ‘Kristen Coopers subscription settings
• Created’Other Services’ landing page (will go live once approved)
• Created ‘Other Tools’ page for ‘What are you looking for?’ wizard

• Created ‘MONTHLY CONTENT CALENDAR & WEEKLY COACHING EMAILS’ membership subscription
• Corrected spacing on ‘Other Services’ Landing page
• Corrected spacing on ‘Other Tools’ page
• Removed videos on ‘Scheduling tool’ sign up pages per request
• Link Landing page directly to signup pages
• Tested links

• Tested changes made on site in preparation for meeting with Anne to approve changes

• Met with Anne to get approval for changes made on PlugandPlaySM.com
• Implemented changes requested during meeting:
  • Removed Scheduling Tool and Keynote Speaker from other services page
  • Removed Scheduling Tool from Tools page
  • Create new sign up page for ‘2 video edits + 3 graphics page

• Resolve
  •  International Payments
  • Zapier/CloudCampaign.com integration
• Review status of jobs
• Update Deborah and Anne
• Call with Anne

• Identified the issue of form entries not being created from the account login details form

• Renamed 2 VIDEO EDITS A WEEK + 3 GRAPHICS to be Rock Star
• Set up Rock Star video
• Fixed spacing for Rock Star package
• Add new button “find the right product for you” to homepage
• List and order other items from Anne in Do List

• Added hyperlinked button to “other packages” at the bottom of the social media packages
• Attached the 4 basic package items for us to include at the very bottom of the sample work
• Add two hyper linked buttons at the bottom of the Sample work
  • “find the right product for you” and redirect to “Which solution is right for you” page
  • “Get started” and redirect to social media packages
• Fixed One Hour Zoom call to link straight to Calendly

• Met with Anne
• Made following requested changes to website:
  • Added ‘Other Packages’ button to each package landing page
  • Removed tagline and line from hero image
  • Capitalized all buttons on “Which solution is right for you” page
  • Removed “Scheduling tool” video from home page
  • Made “What we do” video smaller on home page
  • Added Book a Discovery Call button to home page
  • Made Social Media Packages button on home page link to “Which solution is right for you” page
  • Made testimonials section smaller on home page
  • Rearranged Connect with us/Contact us section on home page
  • Added Scheduling Tool login to home menu

• Developed page for ‘What are you looking for?” quiz – “Looking for video marketing” page holding all video media options
  • Developed page sections
  • Edited layout spacing
  • Linked Content Day to go straight to Calendly to book
  • Made page live on quiz
  • Tested links

• Developed new quiz option and page MONTHLY CONTENT CALENDAR AND WEEKLY COACHING EMAILS (Will go live when approved by Anne)
• Created CONTENT IDEAS ONLY page (waiting for content)
• Created Academy page (waiting for page content)

• Reviewed and tested website edits, removed tagline from hero image

• Updated scheduling tool pricing and subscriptions on plugandplaysm.com and cloud9creator.com
• Checked accounts for Todd Pianin

• Development of homepage
  • Adjusted the layout of images, headings and paragraphs to be evenly spaced

Development on Homepage

• Corrected spacing between sections
• Corrected image sizes
• Background changes based on the size of the user's device

• Development of homepage for mobile viewing

• Adjusted image/text column placement from “text-image” to “image-text”.
• Corrected issue with headings for desktop view.
• Optimized for tablet view.

• Completed Styling for tablet view

• Corrected the padding for the image and text blocks
• Made the list of integrations look better when moved to tablet view

• Finished styling “integrations” section of homepage

• Corrected typo in terms and conditions pop up
• Confirmed typo is corrected on front end of site

• Update and correct Terms and Conditions wording

Answered Anna’s questions

• Calculated estimate for digital asset purchasing

• Added Social Proof package for upgrade or downgrade only.

• Added ‘Custom Marketing’ membership to PlugAndPlaySM.com
• Communicated with Anne Torres on how to correctly display the new offering on PlugAndPlaySM.com

• Created dev pages for updates to pricing and page layout

• Developed llms ad llm files and uploaded them to Plugandplaysm.com for improved AI discoverability

• Developed a robots.txt file for plugandplaysm.com
• Developed a schema file for plugandplaysm.com
• Developed an accessibility enhancements file for plugandplaysm.com
• Performed an AI audit on plugandplaysm.com to check that updated enhanced ai discoverability

Issue

• Reported that email notifications were not being sent to
  • nick@plugandplaysm.com
  • marketing@plugandplaysm.com

Investigation

• Expected behavior
  • Email sent from PlugAndPlaySM.com to Sendgrid to Outlook Servers
• Actual behavior
  • Email was successfully sent to SendGrid server
  • Sendgrid dropped the emails due to bounces from these email addresses
    • A bounce means the emails were not successfully delivered
• Cause
  • The emails bounced on January 22, 2026
  • Anna Torres made me aware that outlook had an outage
  • I investigated and the outage occured on January 22, 2026 when no emails could be delivered for a period of 8 hours
  • This would account for the bounced status
• Resolution
  • Removed the email addresses from SendGrids suppression list
  • Resent the notifications for the form in question
  • Confirmed that the emails were received by Anna (marketing@plugandplaysm.com)

• Resolved an issue preventing client invoice PDFs from displaying